Friendly Help with Computer Problems and Software Training
Having computer problems? Need help learning a new application? I provide friendly, personalized remote computer support and one-on-one software training using RustDesk.
Call me to discuss your needs and arrange a convenient time. We’ll work through the problem together, one step at a time.
Call to Arrange Support: (314) 527-0583
How Remote Support Works
1. Call to arrange a session. Tell me about your computer problem or the application you want to learn.
2. Get connected securely. I’ll guide you through opening RustDesk and starting a remote support session.
3. Work together. With your permission, I can view or control your computer to help resolve the issue or demonstrate how an application works.
4. Finish with confidence. You can ask questions as we go, and you can end the remote session when the work is complete.
Getting Ready for Your Support Session
Never used RustDesk? No problem. I’ll help you get set up before our support session.
Step 1 — Call me first
Call (314) 527-0583 to explain what you need help with and arrange a convenient time. I’ll guide you through the setup.
Step 2 — Download RustDesk
On your Windows computer, open your web browser and visit the official RustDesk website. Download RustDesk for Windows.
Step 3 — Import my server settings
Click the Copy RustDesk Setup button on this page. In RustDesk, open Settings > Network > ID/Relay server. Click the clipboard icon at the top of that window to import the copied settings, then click OK. I can guide you through this by phone.
Step 4 — Connect during our scheduled session.
During our call, tell me your RustDesk ID and one-time password. Only share them during a session you arranged with me. Accept the connection when RustDesk prompts you. You can end the session at any time.
Stay safe online
Only connect during a session you’ve arranged with me. Never give remote access to an unexpected caller, and never share banking passwords or verification codes.